This Refund Policy explains how returns and refunds are handled for products purchased from NA Med Supply.
Return Eligibility
Because many of our products are medical and personal-care items, returned products must be unused, unopened, and in their original packaging to be eligible for a refund. For hygiene and safety reasons, opened or used items such as surgical dressings cannot be returned.
Requesting a Return
To request a return, contact us at 817-526-9271 or info@namedsupply.com with your purchase details. Our team will confirm whether your item is eligible and explain the next steps.
Refunds
Once an eligible returned item is received and inspected, we will issue a refund using the original payment method. Processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us as soon as possible so we can arrange a replacement or refund.